Les Amis Venue Guidelines
Events
When would I know how many people
are attending the event?
The number of bookings is available to view from the moment your event is published in the app - shown as "X Amies". The number is shown 72 hours bef...
Can I get the contact information of
participants?
In general, we do not share the contact information of event attendees. However, participants are free to exchange contact details with you if they wi...
Can I be added to the Members Event Chat?
Unfortunately, we cannot add you to the group chats as it's a member ́s only space. However, if you need to communicate to the Members any important i...
Should I include an introduction at the start of the event?
Yes, every event should begin with a short Introduction Circle . This gives members a chance to get to know each other in a relaxed, friendly way and...
How do I know when to start the
workshop?
Events should begin once the majority of confirmed guests have arrived, but no later than 15 minutes after the scheduled start time. Every event shoul...
What if people are late?
Members are always encouraged to arrive at least 5 minutes before the event. However, we understand that sometimes life gets in the way. For this reas...
What if no one shows up?
It's very unusual and unlikely that no one will show up for your event. However, if this does happen, please allow at least 5 minutes after the event'...
How do I ensure that only registered members attend my event?
Please ask each attendee to show their Booking Confirmation upon arrival. This helps us ensure that only confirmed members are attending the event a...
What if the majority of guests speak
Spanish/French/Dutch and ask me to
lead the event in the respective
language?
All of our events should be held in English, as it is the official language of our community and part of the commitment we make to our members. Even i...
What should I do if I need to cancel or
reschedule my event?
(emergency, change of availability, etc.)
In case you can not host the event due to a valid reason, please get in touch with our Operations team as early as possible to discuss the situation a...
What happens if I don’t carry out the
event without prior notice?
We understand that unexpected situations can arise. However, if you fail to attend or carry out the event without providing prior notice—whether due t...
Can I sell my products at the event?
Selling products at the event without prior approval from your Partner Manager is not allowed. Please discuss any plans to offer products in advance t...
When do you plan events for the next
month?
The events calendar is released weekly every Wednesday, featuring events scheduled for three weeks ahead. However, monthly planning takes place within...
Partners Portal
What is the Les Amis Partners Portal and how can it help me?
The Les Amis Partners Portal is designed to streamline your event management and invoicing process. Through the portal, you can view details of all yo...
How do I log in to the Les Amis Partners Portal for the first time?
Follow these step-by-step instructions to access the portal: Go to the Portal: Visit https://partners.lesamis.cc/ . Enter Your Email Address: Use t...
Where can I submit new event?
You can request new events through the Create Event section in the Les Amis Partners Portal. This feature allows you to easily submit event details,...
How do I create a new event in the Les Amis Partners Portal?
To create a new event, follow these key steps to ensure it’s clear, engaging, and informative for members: If you are uploading event for the first ti...
How should I name my event in the Les Amis Partners Portal?
Your event name should be written in Title Case (e.g. Wine & Chats ). If you're unsure how to format it correctly, you can use an online tool—just ...
Where can I see my upcoming events?
You can view all your upcoming events in the Calendar section of the Les Amis Partners Portal. This section is divided into two parts: Starting Soon...
Do I need to do anything on the portal before the event?
Yes. Before each event, make sure to log in to the portal and accept the event in the "Starting Soon" section (events happening within the next 72...
How do I upload and manage invoices in the Les Amis Partners Portal
The Invoice section in the Les Amis Partners Portal allows you to easily upload and manage invoices for your events. You can group multiple events i...
Who can I contact if I need help with anything on the portal?
If you need any assistance with the portal, you can email our Operations team at operations@lesamis.cc . They’ll be happy to support you.
Payments
When do I get paid?
Les Amis payments are processed via invoicing. Please submit your invoice through the Partner Portal. Invoices are paid every Friday for the past week...
How do you make the payment?
Payments are made via bank transfer, so please ensure your bank account details are included in the invoice you submit. If there is anything specific ...
What is Les Amis’ invoice information?
Les Amis’ invoice details are as follows: WEAREAMIS OU Pohjatamme pst. 8 Tartu, Tartumaa, 51011 Estonia 16905654
Should I include VAT?
The pricing of workshops is determined before booking your first event. Please refer to your communication with the Partner Manager, which will confir...
Do I send invoices after each event?
If you host more than one event in a month, we kindly ask that you send a single invoice covering all events for that month. Please list each event wi...
I haven’t received my payment yet, what
should I do?
If you have not received payment by the 10th of the month, please contact our Operations team to notify them.
Marketing & Promotion
Do you repost event stories?
Occasionally, we re-share stories from our members about various events. Our Social Media team is responsible for selecting which content will be feat...
How are events promoted?
Les Amis events are all displayed in our App, where members can browse available events and book directly. Additionally, the event calendar is occasio...